Money saving etiquette!

When comparing our new car prices against your local dealer we politely ask that you use some discretion, feel free to see what discounts you can achieve locally, but please refrain from mentioning our name or site. We often receive phone calls from disgruntled dealers pretending to be customers (wasting everybody's time) or taking complaints upstream to manufacturers in an effort restrict our discount ability. We would rather avoid upsetting any car dealers as these play an integral part in the industry providing test drives, servicing and future warranty work.

Will my new car be supplied by a UK car dealer?

Yes, all cars supplied by New-Car-Discount come from franchised UK car dealers.

Will my new car come with a manufacturers warranty?

Yes, all cars supplied by New-Car-Discount have a full manufacturers warranty.

Will my new car come with roadside assist?

Yes, all cars come with at least one year roadside assist, some manufacturer's include three years. Please refer to individual listings for exact length.

Will my new car come with road tax?

Yes, all cars come with 12 months road tax unless otherwise stated.

Can I take my new car to my local dealer for servicing and any warranty work?

Yes of course, we recommend customers use the dealership most convenient to their location.

How long will my new car take to arrive?

If your new car is not in stock or in the pipeline then we will place the order with one of our franchised car dealers and delivery will depend on demand and available production. We always confirm availability and delivery timeframes with you before you place the order.

How do I pay my deposit and final payment?

For all new vehicle orders we take a £500 deposit by debit or credit card at point of order and the final balance is required 24 hours before delivery by bank transfer or debit card over the phone. Alternatively, if you would prefer to self collect from our Warrington head office we can take a bank draft or card payment on the day. If you want to pay the final balance by credit card we charge an additional 2.5% to cover processing fees charged by the credit card processor or debit card payments from Sept 1st 2016 of 1.5% charge [ £15.00 per thousand ] . A faster payment bank transfer incurs no charges to either party . A bank draft may cost you upto £30 when your bank issues it . No fees are charged on the initial £500 ordering deposit.

Can you provide finance for my new car?

Yes, we can also provide very competitive finance for your new vehicle, we have numerous options available including hire purchase (HP), personal contract purchase (PCP), finance lease, lease purchase and contract hire.

Can I part exchange my current car?

Yes, we can accept part exchange, on the enquiry form of your desired new vehicle please let us know your current vehicle registration number and mileage and an overview of its condition, we'll make you a trade offer when we send you the quote back, we collect the part exchange car on the same day the new one is delivered. Alternatively call us during office hours for a detailed quote on 01925 578­ 877.

How safe is placing an order with New-Car-Discount?

New Car Discount is part of a larger finance company, Auto Union Finance Plc, and we have been trading since 1993 from our base in Warrington, Cheshire. We sell an average of 2500 new cars a year and broker finance loans to a value of over 25 million pounds a year. We currently have over 40 staff based at our Warrington office.

Is delivery free of charge as part of the offers?

In England, Scotland or Wales your new car will be delivered to your home or work address by our supplying dealer as part of our offer, in most cases its driven delivery but on some offers trailered delivery is free of charge too, please ask dependant on the car you are enquiring on.

What are your opening hours?

Our office hours are 9am-6pm Monday to Friday, although you will find if you enquire or send us an e-mail you'll receive a response back within 30 mins during office hours or on the same day if it's a weekend or bank holiday.